Wanted to let you know I connected with Di yesterday and again today, for more travel, and she is AWESOME! Proactively looking for the best rate across airlines, recommended for our traveler to sign up for the Hilton Honors program, since that traveler always stay at the same property. And she is so fast! I asked for flight options this am and she had them back in my inbox before I sent my next email! And, she just confirmed an airport for another traveler (who I have flying out of Reno) because their address on their profile is San Diego. She is ON it. And I appreciate it so much.
I’m so, so happy to be working with a stellar team once again!